Grievance | Alpha Turtles

Grievance Redressal/ Escalation Matrix:

SEBI Registration Details:

Registered Name: “ARUN S VIJAY”

Trade Name or Website: www.alphaturtles.in

Type of Registration: Research Analyst

SEBI RA Registration Number: INH000020633

BSE RA Enlistment Number:

Validity: Jun 04, 2025 – Jun 03, 2030

Registered/Correspondence Office Address:
Sree Padmanabham, Opp B N V Hospital, THIRUVANANTHAPURAM, KERALA, 695027

Details of CEO/Head Customer Support:
Name: ARUN S VIJAY
Phone: +91 80 70 80 90 40
Email: ARUN@ALPHATURTLES.IN

Important Notice: If you are dissatisfied with our services, kindly raise your initial complaint to ARUN@ALPHATURTLES.IN or contact +91 80 70 80 90 40

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:
SEBI SCORES Link: https://scores.sebi.gov.in/
SEBI ODR Link: https://smartodr.in/
SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html
SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917
SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:
Visit the SEBI investor website at: https://investor.sebi.gov.in/
Download SEBI SaarThi App in Android:
https://play.google.com/store/apps/details?id=com.sebi.invapp

To protect investors from unauthorized schemes and frauds due to impersonation:

Ensure that the Research Analyst (RA) service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website. Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
Always request email communications related to payment invoices only from the RA’s registered email ID listed on the SEBI website under Research Analysts.
Be sure to inform Research Analysts about any suspicious accounts.
You can find the list of Research Analysts in India registered with SEBI and BSE here:
https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
https://www.bseindia.com/IARA/RegisteredRA.aspx
As part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the “Media Coverage and Press Releases issued to caution investors” heading.
The links to view or refer to issued press releases on the Exchange website are given below:
https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
https://www.bseindia.com/attention_investors.aspx

Visit the Investor Charter and Complaint Table at: https://www.alphaturtles.in